Privacy Policy

Effective Date: 25/05/2025

At Rose Amaya Holistics LTD (“we,” “our,” or “us”), accessible at https://roseamayaholistics.co.uk, we are committed to protecting your personal data and respecting your privacy.

This Privacy Policy explains how we collect, use, and protect your information when you use our website, purchase services, or interact with us.

Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, address, payment details, account login details (if applicable).

Health or Lifestyle Information: If you provide health or lifestyle details (e.g., for coaching or fitness services), we only collect this with your explicit consent.

Automatically Collected Information: IP address, device type, browser type, and pages visited (via cookies or analytics tools like Google Analytics).

Payment Information: Payments are processed securely via third-party providers (e.g., Stripe, PayPal) — we do not store your full payment details.

How We Use Your Information

We use your data to:

Provide services you have requested (e.g., coaching, classes, memberships)

Process payments and deliver products (e.g., PDFs, online content)

Communicate with you (e.g., service updates, customer support, marketing emails — only if you opt in)

Improve our website and services through analytics

Comply with legal and tax obligations

Legal Basis for Processing

We process your data based on:

Your consent (for marketing or sensitive data)

Our contractual obligations (to deliver services or products you purchased)

Our legal obligations (for record-keeping or compliance)

How We Store & Protect Your Data

We store your data securely on encrypted systems with access controls. We retain personal data only as long as necessary to deliver services, fulfill legal obligations, or until you request deletion.

Your Rights (Under UK GDPR)

You have the right to:

Access your personal data

Request corrections or updates

Request deletion (subject to legal exceptions)

Withdraw consent (e.g., for marketing communications)

Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe we have mishandled your data

To exercise these rights, contact us at: rosie@roseamayaholistics.co.uk

Sharing Your Information

We only share your data with trusted third parties necessary to run our business, such as:

Payment processors (e.g., Stripe, PayPal)

Email marketing platforms (if you opt in)

Analytics tools (e.g., Google Analytics)
We do not sell your data to third parties.

We use cookies to improve your experience and analyze website traffic. You can adjust your cookie settings through your browser.

Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be posted on https://roseamayaholistics.co.uk.

Contact Us

If you have any questions or concerns, contact us at:
✉ rosie@roseamayaholistics.co.uk
📍 Pound Lane, Gillingham, SP8 4NP, UK